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Hasbrouck Heights, NJ (PRWEB) January 27, 2012
Retail experts agree that customer engagement is the cornerstone of the success of today? S challenging retail, because customers are more divided than ever and demand the right products at the right price, available when and where they want.
? Retailers have been working to formulate and implement unique and creative strategies to appeal to today? s tech-savvy buyers, and Customer Engagement Awards honor deserving that succeed today? s challenging environment? said Debbie Haus, Editor-in-Chief of retail points of contact.
Through a nomination process, the winners were selected based on, but not limited to four specific criteria:
*
unique purchases / promotional offers
* customer engagement strategy
* analysis of customer
* Technological innovation
The list of 2012 winners as follows
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8TA? mobile shop, part of the mark Telkom South Africa (Solution Provider Partner: A Digital Media)
David? s wedding? retailer of bridal and formal wear (partner solutions provider Manhattan Associates)
Foot Locker? retailer of footwear and sportswear (partner to supply solutions: Epicor Retail)
Hot Topic? retailer of music-inspired fashion and pop culture (nominated by: Impact Mobile)
Inkjet Superstore? reseller of printers and office supplies (solution provider partners TurnTo Networks)
Moosejaw? retailer of outdoor clothing, apparel and equipment (supplier of Solution Partners: View of the Cross)
Rutter? S Farm Shops? Gas and convenience store retailers (solution provider partners: Gas Friends)
Tasti D-Lite? quick frozen dessert dealer service (Provider Solution Partners: Restaurant Pro Express)
Urban Outfitters? retailer of men and women, urban clothing and accessories (partner to supply solutions: Monte Stella) ‘.
a free copy of the Customer Engagement Report 2012 awards in PDF format can be downloaded here
RTP also presented certificates to a number of retail winners during the NRF Annual Convention 101, 15-17 January 2012, in New York. Videos TV on contact points, click here.
Touchpoints
Retail is an online publishing network manager, with content focused on optimizing the customer experience across all channels. The network of retail Touchpoints is a weekly newsletter, category-specific blogs, special reports, webinars, exclusive benchmarking research, and a content rich website with daily news and multimedia interviews with http:/ / www.retailtouchpoints. com. The team of Retail Touchpoints can interact with the social media community on Facebook, Twitter and LinkedIn.
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